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Technical support

We Are Here for You

Our proven products and solutions have been used for many years all around the world. If you unexpectedly experience technical problems, have technical questions about our products or solutions, or are simply interested in downloading some software, then you are in the right place.

Technical hotline

You can contact our technical hotline from Monday to Friday, 9:00 a.m. – 5:00 p.m. (CET).

Phone: (+49-7231) 154-4030

E-mail support

You can contact our e-mail support team around the clock. Our staff will reply to your e-mail during the technical hotline’s hours of operation.

E-mail: support@yada.eu

Web Support

Our Web support allows you to ask questions and track the status of your current queries around the clock. Our staff will reply to your e-mail during the technical hotline’s hours of operation.

URL: http://support.yada.de

Customer Download Center

You can access your software, updates, documentation, and license keys in the Customer Download Center.

URL: https://eroom.yada.de/eroom